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Ending global poverty begins with women’s rights

Policies and Codes of Conduct

Policies and
Codes of

Oxfam Canada’s commitments include its adherence to a number of external standards, codes and charters, as well as key internal policies that frame our commitment to good governance, financial management, program delivery, fundraising, communications, volunteer engagement and human resources.


If you feel we are not abiding by the codes or policies, you are welcome to lodge a complaint to the Executive Director.

Executive Director
Oxfam Canada
39 McArthur Ave
Ottawa, Ontario
K1L 8L7

Internal Policies

Oxfam Canada's Privacy Policy

Oxfam Canada is committed to safeguarding your privacy. Learn more.

Oxfam Canada's Partnership Policy

Approved by the Oxfam Canada Board of Directors, 25 February 2011

Oxfam Canada has a long tradition of working in partnership and solidarity with civil society actors in the global South and in Canada as a key strategy in realizing its mission to end poverty and injustice.

Oxfam’s partners are independent development actors in their own right. Our theory of change asserts the pivotal role partner organizations play as protagonists in the struggle to build and channel the assets and energies of individuals and communities to promote, defend and secure their rights. Our Gender Policy underlines the critical leadership role women and women’s organizations play in supporting transformative change and affirms our commitment to support them in this role. And our ways of working respect the prime importance of our partners as agents of change within the majority world, without diminishing the value of Oxfam Canada’s role in accompanying our partners in complex processes of change, helping build their capacity and nourishing their efforts with knowledge, linkages and resources.

Statement of Partnership Principles

Oxfam Canada subscribes to the Statement of Partnership Principles adopted by Oxfam International and commits to work within the confederation to privilege and support partners’ leadership.

Oxfam understands partnerships as mutually empowering relationships, cognizant of power imbalances, focused on impact, mutual growth, organizational development and institutional strengthening.

The Statement of Partnership Principles describes different kinds of partnerships, how each should work and the values and responsibilities attached to different partnership arrangements. As well it reaffirms the legitimacy and importance of three key roles for Oxfam: as an active member of a worldwide constituency for people's rights; as a catalyst for change; and by directly engaging to ensure people’s rights are met.

The Statement of Partnership Principles provides a framework for all Oxfams. Oxfam Canada has made women’s rights and gender equality both its priority and its key strategy for ending poverty and injustice. In keeping with this commitment, Oxfam Canada will give priority to women’s organizations and movements and will seek and create opportunities to privilege partners working to address power imbalances between women and men, girls and boys in all their diversities in support of transformative change.

Purpose of document

The decision in November 2008 to move the Oxfam family to a Single Management Structure prompted the development of a set of policies, standards and tools to provide the foundation of a more coherent approach to programming. In September 2009, the need for an OI Partnership Policy was confirmed and the decision taken that Oxfam Canada and Intermon Oxfam would lead a consultation process in early 2010 in order to develop such a policy.

A Discussion Paper based on existing OI and affiliate literature on partnership was circulated across the confederation in January 2010. Fifty Oxfam staff actively participated in the ensuing consultation process either through individual interviews, or by contributing written comments and additional literature. At least two affiliates convened internal consultation processes across their organizations.

In the process of this consultation, it was determined that the document should in fact take the form of a Statement of Partnership Principles. A draft Statement was submitted to the RST SG and LRMs for feedback in early February, and this document incorporates the (relatively modest) amendments proposed at those tables, and is prepared for submission to the ED Reference Group.

The Statement of Principles provides a unified framework and foundation for addressing partnership issues across the confederation. Its primary purpose is to contribute to a common understanding of partnership by providing both:

  • a set of clear definitions related to partners and partnership; and
  • a set of aspirational principles to guide Oxfam's relationships with others.

The document does not however include statements of standards, tools, procedures or plans to guide the application of these principles. These supporting instruments remain to be developed through subsequent processes (summarily listed in Annex 3).


The imperative of alignment

The OI 2007-2012 Strategic Plan Demanding Justice affirms that due to the scale of human need and injustice around the world, in a context of growing inequalities, there is an imperative for Oxfam affiliates to maximize their combined contribution towards an agenda for the realization of people's fundamental human rights. It emphasizes that: “priorities need to be set and Oxfam's assets aligned to achieve as much impact as possible”. The SMS process will move OI towards a more robust alignment in all areas of Oxfam’s work (humanitarian, development and campaigning) at every level – national, regional and global.

The notion of partnership lies at the core of how affiliates understand the world (i.e., our model of change) and our role therein (i.e., our identity). A common understanding of partnership is therefore a pre-requisite for successful convergence of affiliates and our programs. Some important steps have already been taken in this direction , but the case for a formal Statement of Partnership Principles is compelling and closely tied to our commitment to increased affiliate accountability to each other and other stakeholders.

Why Oxfam works with partners

Oxfam currently works with over 3,000 partners in approximately 100 countries. Through this work, Oxfam aspires to make a sustained and significant positive impact on poverty and injustice. Oxfam believes it is only through the collective effort of many actors (civil society, state, private sector and others) that this goal can be achieved. Each of these actors has a role to play in accordance with its responsibility, legitimacy, its capacities and strengths, while holding duty bearers to account for their commitments. These relationships are not about side-lining, displacing or instrumentalizing others; they seek instead to foster complementarity and to harness the added value each may bring.

The one program approach is Oxfam’s strategic framework for achieving change. The key relationships through which Oxfam develops this approach are those that most effectively impact on the root causes of poverty, vulnerability and injustice, and help people become empowered as agents of their own development. Amongst the many actors with which Oxfam has such relationships, local civil society organizations stand first and foremost, given Oxfam’s conviction that these actors have both the legitimacy and position to foster lasting changes in their societies.

Section 1: Definition of key concepts

In general, Oxfam’s relationships with local organizations are commonly referred to as partnerships. However, Oxfam has relationships with a wide range of actors with which it engages in different types of activities and assumes diverse and often context-specific roles. In attempting to categorize and define these partnerships, it is therefore proposed to focus less on the actors themselves and more on the nature of the relationships with Oxfam.

It is clear that these relationships vary greatly in scope, depth, maturity and length. In fact, the notion of a partnership continuum may be a helpful device to represent the diversity of relationships. At one end of the spectrum are relationships which are effectively tactical: ad hoc, short-term and output-driven. At the other end of the spectrum, the relationships are strategic in nature: long-term and impact-driven. In order to achieve its mission, Oxfam establishes relationships across the entire spectrum, depending on the national and programmatic context, agreed model of change, and specific objectives sought.

Although no one set of relationships is by definition ‘better’, Oxfam's one program approach, driven by a rights-based analysis, finds its foundations in mature strategic relationships on the impact-driven side of the spectrum.

It is in this sense that Oxfam understands partnerships as mutually empowering relationships, cognizant of power imbalances, focused on impact, mutual growth, organizational development and institutional strengthening . Oxfam partnerships commonly include contractual relationships which are nevertheless based on trust, and evolve through dialogue, shared experience and a deep commitment to achieving sustained changes in the lives of vulnerable and marginalized people. Underlying this definition is the notion of partnership as a perfectible and evolving relationship.

A useful distinction made by some affiliates is that between two broad categories of actors, partners and allies, which both fall within the partnership continuum.

Partners are autonomous, independent, accountable organizations that share OI's core values and work towards common goals on a long term basis under an agreement that ties accountability and performance to the existing relationship.

Allies are individuals or organizations with whom we work towards a specific goal, even though their organizational and institutional mandates and long term purpose may be different from Oxfam’s.

These are not mutually exclusive categories, and the nature of the relationship with a particular organization may evolve over time or vary across program. In either type of relationship (tactical or strategic), Oxfam may or may not contribute funding to partners or allies. In general, Oxfam’s funding relationships are based on a shared goal and mediated by a contract that binds parties to the achievement of results and carries other obligations, with explicit power imbalances at play that need to be addressed.

A distinct sub-set of partnerships has been negotiated between those Oxfams engaged in Fair Trade activities and the range of small-scale producer, intermediary and trading groups with which these affiliates collaborate as part of a broader strategy of sustainable economic development. These relationships constitute a quite particular form of ‘trading partnership’ based upon dialogue, transparency and respect that seek greater equity in international trade. The global Fair Trade movement has elaborated its own comprehensive set of principles and guidelines to govern these long-term relationships .

Section 2: The Role of Oxfam

Oxfam is an independent development actor in its own right, as are Oxfam's partners and allies. Oxfam's voice, its agenda and global capacity constitute the added value we bring to our relations with others in local, national, regional and global contexts. In these relations, Oxfam plays a number of different and often evolving roles:

Oxfam is an active member of a worldwide constituency for people's rights: we work with others to build a global citizen movement for change, acting in solidarity with people living in poverty, especially women, to achieve their rights and assert their dignity as full citizens by holding duty-bearers to account for their responsibilities. In this role we aspire to changing the terms of the debate.

Oxfam is a catalyst for change: by using our convening and facilitating capabilities to bring together actors to work on common problems; by accompanying, mentoring and coaching others; by stimulating learning and strengthening partner capacities; by generating knowledge, promoting innovation and alternatives that may be brought to scale; and through development, campaigning and humanitarian work. In exercising this role, we provide both financial and non-financial support, and work increasingly with networks and coalitions of partners.

Oxfam directly engages to ensure people’s rights are met: when local capacity is unavailable or when our engagement can clearly increase impact , we will promote inclusive, active citizenship and participation; advocate for the rights of people in poverty; and provide humanitarian assistance and protection to people affected by disaster. Such engagement will be accompanied by investments in developing the capacity of local organizations to secure long-term impact and framed by an exit strategy to ensure long-term sustainability.

Section 3: Partnership Principles

Oxfam`s partnerships are based on six core principles. Whilst recognizing that these principles are not equally applicable to all types of relationships along the partnership continuum, we nonetheless aspire to follow them in all our working relations with others.

1. Shared vision and values

Partnerships between Oxfam and other organizations are built on a shared vision of a fair world, free of poverty and injustice, which implies solidarity beyond the implementation of specific programs and activities.

Whilst recognizing and respecting differences – and welcoming dialogue and debate – sufficient common ground must be found for our partnerships with others to be viable. At a minimum, Oxfam and partners with which we work must share both a belief that people living in poverty should enjoy their fundamental human rights and an organizational commitment to gender equality and respect for diverse identities. Our shared understanding of change processes should encompass the agency of poor and marginalized people and the importance of movements and organizations representing their interests, while affirming state institutions as ultimate duty bearers.

2. Complementarity of purpose and value-added

Oxfam works in partnership with a variety of actors in a diverse set of relationships. Across the partnership continuum, the emphasis will be placed on identifying the common goal to which we are working, whether in long or short term relationships, looking to build on the distinctive contribution of all actors and ensuring that our combined efforts bring about change.

We recognize that each partner brings different capacities and resources to an interdependent relationship. We believe that working with others towards common objectives creates synergies and the potential for real collaborative advantage. For this potential to be realized the diverse knowledge, experience and skills which each partner brings to the relationship must be valued and acknowledged as essential to ensuring the success and sustainability of joint efforts. The value-added Oxfam brings to the relationship will vary across our continuum of partnerships as well as our diverse roles, and must be clearly stated. Funding is understood as only one aspect of partnerships, however determinant, with Oxfam increasingly engaging non-funding relationships with a variety of partners and allies.

Partnering processes must create opportunities for partners and for Oxfam to articulate what is important to them and what they believe they can contribute to the partnership, and to arrive at a common understanding of shared purpose, mutual benefits and interests. In making decisions about with whom to partner, Oxfam will always consider the contribution the partnership will make to bringing about positive outcomes for people living in poverty.

3. Autonomy and independence

Our partnerships will strive for mutual respect for institutional integrity and autonomy. We are aware that, in many of our partnerships, particularly in funding relationships, power imbalances exist that may undermine the principle of autonomy and independence. Oxfam will work to manage this tension through our partnering processes and accountability systems.

Oxfam must not impose its views on partners. We take responsibility for clearly communicating our positions to partners. We are open to being challenged and will create opportunities for dialogue and debate around goals, values, results and impact. While there must be some commonality in vision and values in order for the partnership to be viable, we accept that partners may not share all our views. The right of each partner to determine their own institutional identity, directions and priorities should be respected. In our capacity strengthening work with partners, we must be attentive to the challenge of balancing respect for institutional autonomy and independence with program support for institutional growth and development.

We are open, within the limits of our mission and mandate, to being influenced as to where, how and with whom we work, and on the messages we convey through our campaigns. This includes being open to learning from different experiences of, and approaches to, development, campaigning and humanitarian work which may challenge us to question our own assumptions about effective practice – and to change the way we do things. Every effort is made to build mutual respect for different viewpoints, values and beliefs within the partnership.

4. Transparency and Mutual Accountability

Oxfam and partners have multiple accountabilities to a variety of stakeholders, including supporters and donors, and – most importantly – to those women and men living in poverty who are engaged in and benefitting from our programs. We will strive to achieve a balance between upward and downward accountability in our own systems and processes, and improved mutual accountability within our partnerships. As part of the process of developing partnerships, we explicitly discuss how Oxfam is accountable to partners and how we and our partners are accountable to people and communities with and for whom we work.

In funding relationships, Oxfam and partners recognize and are committed to high standards of financial management, as we hold in trust money which others have offered in good faith and for which we are jointly responsible. Oxfam also acknowledges and strives to address accountability issues associated with all our partnerships, including those involving non-funding relationships.

Oxfam and partners have a mutual interest in demonstrating impact and in designing accountability systems that support this need. Within the limits imposed on Oxfam by back donor requirements, Oxfam will not oblige a partner to adapt its own planning, management and evaluation systems to those of Oxfam. Oxfam will attempt to coordinate financing and reporting requirements across affiliates and with donor agencies. We will support partners to develop and implement monitoring, evaluation and learning (MEL) approaches that reinforce the partner’s accountability to their communities, giving women and men living in poverty ‘voice’ to provide feedback on partners performance. We will lead by example by putting in place feedback mechanisms that enable partners (and other stakeholders) to assess Oxfam’s performance. Such systems will be supported by formal grievance procedures or complaints mechanisms. We are committed to openness and transparency about how decisions are made regarding partnership, and will establish regular consultations and communications with partners.

Oxfam has an obligation to ensure that our partners are aware of various international accountability charters and quality standards to which we have adhered and to clarify how these codes and principles are applicable to partners’ work.

As part our power analysis, Oxfam and partners discuss the power imbalances that exist between us, created by funding discrepancies, size, experience, access to information, and North/South dynamics. Where we are in the position of power, we will act with humility and aim to reduce such imbalances. We acknowledge that such power relations have often led to women’s civil society organizations (CSOs) being marginalized or side-lined and will fulfill our commitment to strengthen partnerships with women’s organizations, networks and movements.

5. Clarity on roles and responsibilities

Partnerships are built on clear understanding and robust partnership agreements. For funding partnerships, all the elements of the partnering process and decision-making are discussed and agreed by partners (partnership appraisal and assessment processes, contractual and financial arrangements, program implementation, monitoring and evaluation, joint learning and exit). Oxfam understands that the credibility and trust required to sustain healthy partnerships comes from good communication, competence and reliability.

Oxfam and partners are co-strategists of programs and activities on which they jointly work, though the extent to which they are co-owners of program will vary according to the nature and maturity of programs and partnerships themselves. Whatever the nature of the relationship, Oxfam will create opportunities for regular consultation with partners, ensuring that such spaces enable all partners to voice their issues.

Partner relationships, and with them the roles and responsibilities of each party, will evolve over time. The understandings and agreements that define a particular partnership shall need to be revisited at regular intervals. This evolving reality will require flexibility and responsiveness on all sides as organizational circumstances and social contexts change.

Oxfam will discuss its understanding of its roles (see Section II) with partners and clarify the ways in which we will work together within and across these dimensions. At all times we will work with local and accountable organizations and/or towards strengthening or facilitating the establishment of such organizations or structures. Whatever can be done with sufficient quality, effectiveness and efficiency by local organizations must be done by them. We will support efforts to increase partners’ visibility across all areas of our work and will explicitly acknowledge the work they have done.

Every effort will be made to live up to the aspiration embodied in OI Program Standard 6 which states that “effective partnering is a fundamental strategy through which Oxfam seeks to become redundant”. We will deepen, by discussing with partners and amongst ourselves (being particularly attentive to the perspectives of Southern-based Oxfams) our long-term vision of partnership and related to this how we can contribute most effectively to strengthening local organizations and a sustainable civil society.

6. Commitment to joint learning

Oxfam, as a learning organization, promotes continuous and systematic learning. In partnerships this requires upfront agreement on how Oxfam and partners can learn from their joint work, and from each other, with the aim of incorporating learning, communications and knowledge sharing into the relationship. How program results and learning will be shared outside the partnership will be agreed by Oxfam and partners so that no misunderstanding arises.

Our learning agenda with partners will explore both partnership processes and outcomes.
As Oxfam works primarily through partnerships, we have an interest in understanding the factors, including ways of working, that condition successful partnerships. We will work with partners to ensure that joint learning is used regularly to adjust our strategy and plans as we strive for increased impact.

Annex 1

Standard 6 of the OI Program Standards


Programs rely upon partnership and alliances with autonomous, independent, accountable organizations to achieve positive changes in people’s lives as well as policy changes- these relationships should be mutually empowering, cognizant of power imbalances between partners, and focused on impact, mutual growth, organizational development, and institutional strengthening.
Our Working Principles speak directly to the principles, beliefs, and values that Oxfam holds regarding partnership. Key values for Oxfam International are respect for the diversity of people and partner organizations, respect for their autonomy, transparency and accountability of their own organizational policy and processes, and a consultative style that ensures that the voices of partners and allies can effectively influence Oxfam thinking and practice. Programs do not instrumentalize partners. Effective partnering is a fundamental strategy through which Oxfam seeks to become redundant.

We are transparent in how we select partners and allies through our country and regional joint analysis and strategic planning. We make long-term commitments to partners, set agreed mutual expectations, and are clear about when and why partnerships end. Programs establish explicit mechanisms for partner feedback and mutual influence. We talk openly and consistently about power imbalances between partners, imbalances created by funding discrepancies, size, North/South dynamics. The quality and productivity of partnerships and alliances is subject to regular and formal evaluation.

As approved by the EDs, November 2009.

Annex 2

Working with partners in humanitarian response, Partnership Policy Implementation Support Kit (PPISK) - Oxfam International’s Emergencies Management Network (2009)

Diversity in humanitarian partnerships
In any one humanitarian response, there may be a variety of partnership working models. Broadly, partnerships could be divided in following categories:

  • Partner-driven model wherein the affiliate programs are determined by the partner based on proposals submitted by them
  • Consultative driven model wherein the affiliate consults the partner through which proposals are formulated
  • Sub-contract driven model wherein the Oxfam formulates the project and identifies a suitable partner for implementation

Annex 3

Beyond a Statement of Principles

The primary purpose of the Statement of Partnership Principles is to contribute to a common understanding of partnership by providing both:

  • a set of clear definitions related to partners and partnership; and
  • a set of aspirational principles to guide Oxfam's relationships with others.

Effective application of these principles will likely require a number of follow-up steps, including:

  • Exploiting existing tools and procedures (on partner assessment, selection, management, evaluation, complaint procedures, partner feed-back mechanisms/satisfaction surveys, open information/transparency policies, etc.) as well as creating new, improved tools and procedures as required.
  • Establishing monitoring and evaluating standards and mechanisms that speak to partnership issues.
  • Building staff skills and capacities to apply tools and maintain systems.
  • Elaborating and operationalising accountability mechanisms across Oxfams, into the operational agreements under SMS, with partners and allies, and to people living in poverty.
  • Building on the specialized knowledge of affiliates and good practice on partnership.
  • Learning from field staff's and partners’ experiences on what constitutes ‘good practice’ in partnership relations.
  • Progress towards a set of common principles for trading partnerships across all affiliates engaged in Fair Trade activities.

Oxfam Canada's Environmental Stewardship Policy

Environmental degradation and climate change increase the vulnerability and undermine the resilience of women and men, girls and boys living in poverty. Impact varies depending on gender, geography and other elements of diversity. But the global, cumulative consequences of despoiled environments and changing climate mean that in the longer term, no one will be spared.

Approved by the Oxfam Canada Board of Directors, 27 February 2011


Oxfam Canada seeks to end poverty and injustice. A safe, sustainable world is critical to success.

Environmental degradation and climate change increase the vulnerability and undermine the resilience of women and men, girls and boys living in poverty. Impact varies depending on gender, geography and other elements of diversity. But the global, cumulative consequences of despoiled environments and changing climate mean that in the longer term, no one will be spared.

This policy sets out Oxfam Canada’s approach to managing and mitigating the impact on the environment and on communities of all our activities using effective, measurable methods. It also serves as a learning tool for staff, Board Directors and volunteers.


All of Oxfam Canada’s institutional and programmatic activities are included within the scope of this Environmental Stewardship Policy. 

The responsibility is on all Oxfam Canada staff, Board Directors and volunteers to use more environmentally friendly practices.

Oxfam Canada will encourage others to create and maintain environmentally sustainable practices.

This policy includes two sets of Guidelines, one concerning Oxfam’s institutional operations and program activities in Canada; the other relating to Oxfam Canada’s international programs. 

Oxfam Canada’s Environmental Stewardship Statement

Oxfam Canada will take every action with a view to promoting a healthy, sustainable environment and reducing its ecological footprint. Every project, operation or activity must minimize its negative impact on the environment and on communities.

Oxfam Canada will be a leader in Environmental Stewardship at home and abroad by minimizing the environmental impacts inherent in our current ways of working and through the pursuit of appropriate methods of reducing our ecological footprint, including our carbon footprint, and enhancing sustainability.

Oxfam Canada will support partners and initiatives that protect and enhance the environment and  increase the resilience of communities affected by climate change and environmental degradation.

Annually, Oxfam Canada will measure, monitor, evaluate and report its practices with a view to continual improvements and further reductions of environmental impacts.


The Director of Organizational Services will report annually to the Board on progress in implementing the Environmental Stewardship Policy.  This information will also be made publicly available.


Carbon Footprint
The total amount of greenhouse gases produced to directly and indirectly support human activities, usually expressed in equivalent tons of carbon dioxide (CO2).

Ecological Footprint
A measure of the area of land and water a human population would hypothetically need to provide all the resources required to support itself and to absorb its wastes.

Environmental Stewardship
The responsibility for environmental quality shared by all those whose actions affect the environment, reflected as both a value and a practice by individuals, companies, communities, and government organizations. Positive stewardship behavior demonstrates acceptance of this responsibility through the continuous improvement of environmental performance to achieve measurable results and sustainable outcomes.

LEED Standards
Leadership in Energy and Environmental Design: a third-party certification program and an internationally accepted benchmark for the design, construction and operation of high performance green buildings.

The ability to meet people’s needs today, while facilitating the capacity for future generations to live in a global society founded on respect for nature, universal human rights, economic justice and a culture of peace.

Oxfam Canada's Equity and Diversity Policy

Oxfam Canada is committed to developing a diverse organization that is reflective of and responsive to the diversity of Canada and the world, in which women and men, girls and boys, in all their diversities, are respected and valued.

Approved by the Board of Directors 17 October 2010

Introduction and Scope
Oxfam Canada holds human rights, social justice, collaboration, learning and inclusion as core values driving its mission and focus on gender justice and women’s rights. It recognizes that it must align and embody these core values in all its activities and operations.
This policy provides a framework to which all other policies should conform. It provides direction to staff, members, volunteers, and the Board.

We recognize that Oxfam Canada will better reach its overall goals if it is successful in systematically identifying and removing barriers to full participation in all aspects of our work.

Policy Statement
Oxfam Canada is committed to developing a diverse organization that is reflective of and responsive to the diversity of Canada and the world, in which women and men, girls and boys, in all their diversities, are respected and valued.

Oxfam Canada is committed to promoting an equitable organization where every member, volunteer, staff and Board member can realize their potential through valued contributions.
Oxfam Canada is committed to developing an inclusive organization which is able to attract, retain and accommodate a range of diverse people who will feel valued and confident within the organizational environment.

Oxfam Canada will be guided by the principle that equity means more than treating people in the same way; it requires special measures and the accommodation of differences.
Oxfam Canada will implement training and education programs so that it will be understood that discriminatory behaviour, such as harassment, name-calling, and disparaging jokes will not be tolerated.

Oxfam Canada will review policies, procedures and practices with respect to domestic and overseas programming, volunteer and staff recruitment, administration, physical structures, communications, and all operations and activities to ensure the elimination of systemic barriers and any discriminatory elements.

Oxfam Canada will include a commitment to diversity in the selection process and criteria for all staff and volunteer positions and appointments to Boards, committees and working groups.

Responsibility and Authority
It is the responsibility of all Oxfam members, volunteers, staff and Board to ensure that Oxfam Canada upholds its principles of equity, diversity and inclusiveness in all its practices.

All Oxfam members, volunteers, staff and Board will uphold the principles of equity, diversity and inclusiveness in carrying out their various roles within Oxfam and as Oxfam representatives in public.

The Executive Director will report to the Board once each year on initiatives taken in order to advance our inclusiveness, and demonstrate our commitment to equity and diversity.

Annex 1: Definitions
Attitudes, behaviour, procedures or physical impediments that undermine equity and diversity, inhibit inclusion and can prevent people from maximizing their contribution to an organization.

Any act, behaviour or practice which may be intentional or unintentional, which negatively affects or could negatively affect the environment of a person or group.

The visible and invisible differences that exist among people, including but not limited to, gender identity, race, ethnic origin, physical and mental ability, sexual orientation or identity, age, economic class, language, religion, nationality, education, and family/marital status. These visible and non-visible differences among people can also lead to differences in experiences, values, attitudes and ways of thinking, behaving, communicating and working.

Fairness of treatment for individuals or groups according to their respective needs, which may include equal treatment or treatment that is different but is considered equivalent in terms of rights, benefits, obligations and opportunities.

The ability of an organization to attract, retain and accommodate a range of diverse people who will feel valued and confident within the organization.

Systemic discrimination
A form of discrimination that occurs where policies, practices or procedures which appear neutral have a discriminatory effect on a person or class of persons. Systemic discrimination is measured by its impact, not the intent.

Oxfam Canada's Policy on Non-Violent Protest

A guide for actions of representatives of Oxfam Canada, particularly during protest events that can be rapidly changing and unpredictable.

 Approved at the October 2009 Board Meeting



  • This policy is a guide for actions of representatives of Oxfam Canada, particularly during protest events that can be rapidly changing and unpredictable.
  • This policy is intended to facilitate participation by representatives of Oxfam Canada in public demonstrations and protests, while at the same time helping to protect the interests and reputation of Oxfam Canada. 


This policy applies to all persons who identify themselves as being associated with Oxfam Canada, including staff, members, volunteers, and partners.


  • Non-violent protest is a longstanding and honourable means of expressing concern. It is an integral component of active citizenship.
  • Freedom of speech, expression and association are fundamental to a healthy democracy and the achievement of justice. At times, it is important to take a clearly visible stand in order to achieve social justice. Consequently, Oxfam Canada views non-violent protest as a positive means of expression, and will initiate as well as participate in it as appropriate and according to specific circumstances.
  • Women and girls throughout the world are disproportionally affected by violence in their homes, communities, and societies. Responding with violence may only escalate the harm to them. However, non-violent protest may serve to reduce that risk.
  • Injustice often prompts public anger. While that anger may be justified and understandable, it is almost always counterproductive if it is manifested in a threatening manner.
  • Oxfam Canada holds non-violence as a key principle because:
    • We strive for a more peaceful and non-violent world.
    • We situate our commitment to non-violence within our vision of peace, cooperation, development, environmental sustainability and respect for human rights.
    • Our methods must be consistent with our goals.
    • Our message of peace and justice is not served by images of violence and destruction.
    • Our commitment to human rights must be reflected in our public actions.


  • Representatives of Oxfam Canada will not engage in actions which threaten persons or property (such as barricades)
  • Oxfam Canada discourages any activities that put Oxfam Canada representatives or anyone else in physical danger.
  • Oxfam Canada representatives do not engage in aggressive behaviour towards police or other security personnel.
  • As public protests are fundamentally about visible expression of a point of view, Oxfam Canada representatives will not normally disguise their identity when participating in non-violent protest. However, there may be very limited instances (such as when puppets are used or when protection from tear gas is required) that necessitate temporary hiding of identity.
  • Oxfam Canada does not condone violent, discriminatory or sexist language during protest activities.

Oxfam Canada Health and Safety Policy: Accessibility for Ontarians with Disabilities

Oxfam Canada is committed to being accessible. Learn More.

Oxfam Canada's Safeguarding Policy

Our commitment to safeguarding

At Oxfam Canada, and confederation wide, we continue to have zero tolerance for abuse of people in any form, and we offer our support to victims of such egregious violations of our principles, values, and what we believe and hold dear.

Our policies to protect people from sexual harassment and abuse

Oxfam Canada and Oxfam globally, has a code of conduct policy that must be signed by all employees, volunteers and Board members. We have in place a No Harassment and No Violence in the Workplace policy (issued in 2010), Child Protection Policy (issued in 2012), a Whistleblower Protection Policy (issued in 2013), Sexual Diversity and Gender Identity Rights Policy, and a Gender Justice Policy (unique to Oxfam Canada and issued in 2009).

These policies are established and maintained to set the rules of behavior, and to create a positive and safe working environment. Oxfam Canada’s HR department oversees its safeguarding measures, which addresses harassment complaints, harassment prevention, prevention of sexual exploitation and abuse, sexual harassment and discrimination. 

How Oxfam works to ensure gender justice

Oxfam Canada continues to prioritize gender justice as the focus of our work. We recognize that sexual exploitation and abuse is intrinsically linked to a continued system of patriarchy and lack of gender equity in many parts of the world. This is felt heavily in the humanitarian and development sector.  Oxfam Canada feels strongly that without targeted efforts to improve gender justice in the aid sector, we will fall short of our goals to fully address safeguarding issues within our organization and with the people we serve. This includes focusing on getting more women into our organizations and in leadership roles. Oxfam Canada’s commitment to gender justice shapes every aspect of our governance, planning, staffing, and activities.

How people can safely report cases of misconduct by Oxfam Staff

Oxfam Canada’s safeguarding measures include a whistleblower protection policy and confidential whistleblowing mechanism. This allows people—including staff, volunteers, beneficiaries, and donors—to confidentially report any cases of misconduct, financial embezzlement, or violation of policy or any other practice inconsistent with our values. People can make confidential complaints by email or by phone, without any fear of reprisals.  

The details on how to access this service in Canada are publicly available on our website here. Globally, Oxfam staff in field offices and in regional offices can report to a centralized safe and confidential whistleblowing hotline or email.

Oxfam Canada offers safe and confidential reporting mechanisms so that any person can report misconduct (including sexual misconduct) by Oxfam Canada staff, volunteers, or Board members. Oxfam Canada’s practice assures confidentiality. We do not disclose a complainant's or alleged respondent’s name, or any circumstances related to a complaint to anyone except as necessary to investigate the respondent, take disciplinary action related to the complaint, as required by law or if Oxfam Canada determines that the safety of an individual or the community is at risk.

What happens once a victim reports misconduct

Oxfam Canada investigates every allegation of misconduct, discrimination, sexual harassment, sexual abuse and exploitation and we ensure that survivors are provided with support services. We treat every disclosure with high levels of care and professionalism. Oxfam Canada staff are obliged to report any suspicions of sexual exploitation, abuse or harassment of others. Failure to report is a breach of Oxfam Canada policy, and could lead to disciplinary action.

In the event a complaint is made, Oxfam Canada’s HR department investigators will commence their work immediately. A confidential report is provided to our Executive Director, who will make the final decision regarding disciplinary or other actions.

How Oxfam supports survivors of abuse, exploitation and harassment

Oxfam has a duty to provide appropriate assistance to any victims of sexual exploitation and abuse by our staff. Oxfam is committed to pursuing investigations and taking appropriate disciplinary procedures. Support will be offered to survivors and victims, regardless of whether a formal internal response is carried out (such as an internal investigation). Support can include specialist psycho-social counselling or access to Oxfam’s Employee Assistance Programmes. Survivors and victims can choose if and when they would like to take up the support options available to them.

Oxfam Canada offers safe and confidential reporting mechanisms so that any person can report misconduct (including sexual misconduct) by Oxfam Canada staff.  Globally, Oxfam staff in field offices and in regional offices can report to a centralized safe and confidential whistleblowing hotline or email.

How we work to prevent abuse and misconduct from happening in the first place

In 2017, Oxfam International created a global Safeguarding Task Force, led by Winnie Byanyima, Oxfam International Executive Director. Oxfam Canada’s Executive Director, Julie Delahanty, sits on this Safeguarding Task Force and is instrumental in bringing the feminist lens that Oxfam Canada is known for.  The Safeguarding Task Force is working in three main areas:

  • Prevention: This includes training, communications and information to prevent risk of harm and abuse, a revision of staff screening processes, risk assessment and an evaluation of staff capacity to perform the work.
  • Support and care:  Entails providing resources to support and care for who have experienced sexual harassment, abuse and/or violence.  It also includes ensuring that staff have access to specialized training and experience.
  • Response: This includes strengthening and harmonizing current policies and procedures, and ensuring that these are clear and accessible to all. It also means that we are cultivating a culture where information is shared and people are held accountable.

What Oxfam is doing at the international level to put the Immediate Response Action Plan to address sexual misconduct into action:

  • We have set up a High Level Commission led by women’s rights experts to conduct a thorough review of Oxfam's practices and culture - the findings of which will be public, and the recommendations of which will guide further action by Oxfam.
  • We launched an independent investigation of past cases of sexual misconduct involving Oxfam staff.
  • We are establishing a global database of trusted referees to ensure that references for past and current staff accurately reflect their performance.
  • We are working with others across the humanitarian and development sector to prevent sexual exploitation and abuse of any kind, including efforts to reform recruitment and vetting processes to prevent offenders from moving between organizations
  • We are investing heavily in Oxfam’s safeguarding commitment, doubling the number of staff working to protect and respond to the needs of the most vulnerable people. We are increasing our investment in gender training and support across the confederation, including recruitment of additional gender leads in programs and humanitarian response teams.
  • We are making Oxfam's confidential whistleblower line independent to ensure all reports of sexual misconduct are independently reported and addressed in a confidential and timely way

Oxfam Canada’s additional actions include the Executive Director, Julie Delahanty's active participation across the sector and the Oxfam confederation to strengthen safeguarding practices. Her initiatives include:

  • Sitting on Oxfam International’s global safeguarding Task Force committee.
  • Acting as co-chair of the Steering Committee to Prevent and Address Sexual Misconduct, alongside 11 other NGO leaders in Canada. The committee was initiated by the Canadian Council for International Cooperation (CCIC) and in September,2018 issued a joint statement and leaders’ pledge.
  • Worked with CCIC and Global Affairs Canada staff to develop a half-day consultation/dialogue with Global Affairs Canada which took place in September, 2018.
  • Attended the International Summit on Safeguarding on behalf of Canadian civil society organizations at the invitation of the Canadian government, in October 2018.

These are our first steps towards ensuring abuse of power and sexual exploitation do not happen under Oxfam’s watch. 

The full action plan can be found here.

Oxfam Canada seeks to learn and identify areas in which we might improve. To provide feedback or learn more about Oxfam Canada safeguarding policies, contact ac.ma1555777869fxo@o1555777869fni1555777869

External Standards, Codes and Charters

Oxfam International Code of Conduct and Governance Standards. Oxfam Canada is accountable to the Constitution, Rules and Procedures, and Code of Conduct for the Oxfam Confederation as a whole.

INGO Accountability Charter (Accountable Now). The Charter commits Oxfam and all other INGO signatories to meeting best-practice standards on public accountability and transparency, including in good governance and effective management, ethical fundraising and multi-stakeholder engagement.

Canadian Council for International Cooperation (CCIC) Code of Ethics. Oxfam Canada accepts and promotes the ethical principles outlined by CCIC - a set of operational standards, which promote understanding and improvement of development and operational practices.

Imagine Canada Standards Program. Oxfam Canada’s accreditation ensures that standards are met in the areas of board governance, financial accountability, fundraising, staff and volunteer management.

Association for Fundraising Professionals (AFP). Oxfam Canada is committed to ethically generating philanthropic support, adhering to AFP’s Code of Ethics.

Canadian Code for Volunteer Involvement. Oxfam Canada ensures effective volunteer involvement while providing a safe and supportive environment for volunteers.

Humanitarian Charter and Minimum Standards in Humanitarian Response (Sphere). Oxfam Canada joins other signatories from around the world in commitment to a set of common principles and universal minimum standards in life-saving areas of humanitarian response.

Core Humanitarian Standard (CHS).  As an organization involved in humanitarian response, Oxfam Canada adheres to this standard to measure and ensure the quality and effectiveness of the assistance it provides, including accountability to communities and people affected by crisis.

Contact Us

Oxfam Canada seeks to learn and identify areas in which we might improve. To provide feedback or learn more about Oxfam Canada policies, contact ac.ma1555777869fxo@o1555777869fni1555777869

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